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Verification Guide

How to Verify Your Seller Account

Verification is quick, secure, and required before accepting payments. Follow this guide to complete your seller verification in minutes.

Before You Start

  • • Have your government ID and proof of address ready
  • • Ensure good lighting for clear document photos
  • • Set aside 10-15 minutes to complete the process
  • • Use a desktop or laptop for the best experience

Verification Process

1

Access Verification Dashboard

Log into your MarketForge account and navigate to Settings > Verification. You'll see your current verification status and next steps.

2

Prepare Required Documents

Gather a valid government-issued ID (passport, driver's license, or national ID) and proof of address (utility bill or bank statement from the last 3 months).

3

Upload Clear Photos

Take clear, well-lit photos of your documents. Ensure all text is readable and corners are visible. Upload files in JPG, PNG, or PDF format (max 5MB each).

4

Wait for Review

Our team will review your submission within 1-2 business days. You'll receive email notifications about your verification status and any additional requirements.

Document Requirements

Identity Verification

  • Valid government-issued photo ID
  • Clear, readable image showing all corners
  • Document must not be expired
  • Photo of your face for identity matching

Address Verification

  • Utility bill, bank statement, or government document
  • Document dated within last 3 months
  • Address must match your profile information
  • Document must show your full name and address

Business Details (Optional for Pro+)

  • Business registration certificate (if applicable)
  • Tax identification number (TIN)
  • Business address and contact information
  • Bank account details for payouts

Common Questions

Why do I need to verify my account?

Verification builds trust with buyers and is required by financial regulations before you can process payments. It protects both you and your customers from fraud.

How long does verification take?

Most verifications are completed within 1-2 business days. If we need additional information, we'll email you promptly with specific requirements.

What if my documents are rejected?

We'll send you a detailed email explaining why and what you need to resubmit. Common issues include blurry photos, expired documents, or mismatched information.

Is my information secure?

Absolutely. All documents are encrypted at rest and in transit, stored in secure compliant systems, and only accessed by authorized verification staff. We never share your documents with third parties.

Can I sell before verification?

You can create your store and list products, but payment processing is disabled until verification is complete. This protects you and your customers.

Ready to Get Verified?

Complete your verification now and start accepting payments within 1-2 business days.